For assistance with how to open a lock box, watch any/all of these videos for step-by-step instructions:

https://youtu.be/aFVkNP_YXoI?si=_cnlZ97Mt2h7oOIc
https://photos.app.goo.gl/pEJXF6FyZi5GX7ZB6
​https://photos.app.goo.gl/DZH1FBUtWJqeVS8q8
https://photos.app.goo.gl/oc6XQe1MwHMLjzGU7